Privacy Policy

As a chartered professional accountant firm we take protection of your personal information with the utmost seriousness.

If you have any questions or concerns please do not hesitate to contact me directly.

Who we are

E. Factor, Chartered Professional Accountant

Our website address is:

What personal data we collect and why we collect it

Like most websites we use a range of third parties to improve customer service and ensure security of the site.

Contact and other forms

If you choose to submit a form on our website we will retain the information submitted for the purpose of communication with you. No information will be sold or shared with third parties except as required by law.

Forms also collect information about the IP address from which the form was submitted as a measure to ensure security and protect from abuse.

We will delete this information on request and will delete all form submissions after 1 year.


On our website we use Google Analytics to better understand our visitors. This service provides us with non-personal information about our visitors, including the general location of their access, devices and behaviour on the site.

To provide this service Google employs cookies which collect information about you. Please see Googles general privacy policy and Google Analytics privacy policy to see the rules they adhere to.

Visitors to our site have the option to manage their cookie policy to reflect the privacy level they are comfortable with.


When you choose to submit a payment through our site we will collect information to facilitate the payment and credit your account.

To process the payment we use a third party service: Moneris which will also collect information necessary to facilitate your payment securely.

We do not directly collect or store any credit card information on our server.

Client Portal

No data is collected or stored on this website that was submitted through the client portal.

Our secure client portal is operated by a third party: CCH and is governed by their privacy and security policies as agreed to when signing up for this service. You can review these policies here.